Course Certified By:

Introduction

Welcome to the English for Secretarial course, designed to enhance your language proficiency specifically tailored for secretarial roles.
This intensive five-day program aims to equip participants with the necessary linguistic skills and techniques required to excel in various administrative tasks, communication scenarios, and professional interactions within a corporate environment.
This comprehensive five-day course offers a structured approach to mastering English language skills essential for thriving in secretarial roles.
Each day focuses on specific aspects of communication, providing practical knowledge and hands-on activities to reinforce learning.

Objectives

1. Develop proficiency in written and spoken English relevant to secretarial duties.
2. Enhance communication skills for effective correspondence, phone calls, and meetings.
3. Acquire vocabulary and grammar essential for drafting emails, reports, and memos.
4. Refine listening and comprehension abilities for better understanding of instructions and inquiries.
5. Cultivate confidence in expressing ideas and handling communication challenges confidently.

Who Should Attend?

This course is ideal for:
• Secretaries
• Administrative Assistants
• Office Managers
• Executive Assistants
• Receptionists
• Anyone involved in administrative roles requiring English proficiency.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm